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Enhanced descriptions from Syndetics:
How to design and market services to create outstanding customer experiences. The first practical book for companies, insitutions and governments that deliver a service.
Includes QR code.
Includes bibliographical references and index.
University of the Arts London identification or other form of authentication may be required.
Electronic reproduction. Browns Books. Mode of access: World Wide Web.
Other editions of this work
|No cover image available||This is service design thinking : ©2011|