Women want more : how to capture your share of the world's largest, fastest-growing market / Michael J. Silverstein and Kate Sayre ; with John Butman.

by Silverstein, Michael JLooking glass; Sayre, KateLooking glass; Butman, JohnLooking glass.

Publisher: New York, NY : HarperBusiness, [2009]Description: viii, 322 pages : illustrations ; 24 cm.ISBN: 9780061776410; 0061776416.Subject(s): Women consumersLooking glass | New productsLooking glass
Contents:
The world's most demanding consumers -- The archetypes and life stages -- Brands that understand -- Food: answering the daily question, "what's for dinner?" -- Fitness: still looking for a holistic solution -- Beauty: the next product needs to do it! -- Apparel: always hunting, never satisfied -- Categories of greatest dissatisfaction: financial services and healthcare -- The low-growth economies: Europe and Japan -- The optimistic economies: BRIC, Mexico, and the Middle East -- Women want more for the world -- Conclusion: women ascendant: a future of parity, power, and influence.
Note: Includes bibliographical references (pages 307-312) and index.
Item type Home library Collection Class number Status Date due Barcode Item reservations
Long loan London College of Fashion
Main collection
Printed books 658.8348 SIL (Browse shelf (Opens below)) Available 54120465
Short loan London College of Fashion
Main collection
Printed books 658.8348 SIL (Browse shelf (Opens below)) Available 54120470
Total reservations: 0

Enhanced descriptions from Syndetics:

In our current economic crisis, companies everywhere will begin reexamining their strategies for finding new ways to target customers. With women responsible for 64% of household spending and accounting for an astonishing $12 trillion per year, companies that ignore them do so at their peril.

WHAT WOMEN WANT is a timely book based on the findings of a groundbreaking study (The Boston Consulting Group′s Global Inquiry into Women and Consumerism, which polled 12,000 women in 21 countries) that gets to the heart of women′s deepest desires, frustrations, and goals. The authors describe how this "invisible market" has grown in size, influence, and buying power, and they reveal the countless opportunities for companies who understand that meeting women′s needs is the key to repowering our crrent economy.

WHAT WOMEN WANT offers companies real strategies for growing their global markets by finding innovative ways to appeal to women′s needs and concerns through the results of their well-timed study. Business people should take note of the book′s many revelations. Among them:

Demands on time were cited as the number one challenge by 47 percent of our respondents.

48 percent said managing household finances was the top challenge.

The predominant sources of arguments between the respondent and her spouse or partner were:

- Money, 19 percent

- Chores, 15 percent

- Work schedule, 12 percent

- Children, 10 percent

- Sex, 10 percent

Some 68 percent of the respondents believe they are significantly or slightly higher than their ideal body weight

Only 25 percent of the women surveyed believe they are extremely or very attractive

44 percent say they rarely or never feel powerful

While the main audience is business readers, this book will appeal to a wide general audience, as well. Like Paco Underhill′s WHY WE BUY, WHAT WOMEN WANT doesn′t just offer a glimpse into consumer behavior, how to get their attention, and better serve their needs; it reveals what consumer behavior says about human psychology and desire.

Includes bibliographical references (pages 307-312) and index.

The world's most demanding consumers -- The archetypes and life stages -- Brands that understand -- Food: answering the daily question, "what's for dinner?" -- Fitness: still looking for a holistic solution -- Beauty: the next product needs to do it! -- Apparel: always hunting, never satisfied -- Categories of greatest dissatisfaction: financial services and healthcare -- The low-growth economies: Europe and Japan -- The optimistic economies: BRIC, Mexico, and the Middle East -- Women want more for the world -- Conclusion: women ascendant: a future of parity, power, and influence.

Reviews provided by Syndetics

Library Journal Review

These titles both focus on getting and keeping customers. Women Want More makes the case that women will control ever greater amounts of consumer spending, and should be wooed accordingly with services that both save their time and meet their unique needs. The book is based on a study of 12,000 women conducted by the Boston Consulting Group (for which the authors work), and the most helpful findings reveal how many women are currently dissatisfied with the financial, health care, banking, and technological services that they receive. Suttle and Vest's narrative is much more a business how-to on keeping all clients happy by keeping your business's promises, exceeding expectations, and personalizing services. Neither book is groundbreaking, although the former offers a few unique insights, but both are serviceably written and should be considered for those seeking to freshen up their customer service collections. (c) Copyright 2010. Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.

Publishers Weekly Review

An exhaustive analysis of the 2008 Boston Consultive Group Global Inquiry into Women and Consumerism, which surveyed 12,000 women from all walks of life about their spending habits. In painstaking detail, and employing every available scrap of corporate history, the authors describe how to reach the group which controls the spending in most categories of consumer goods, but who are sometimes misunderstood by the companies that seek to serve them. Through many examples of the women interviewed for the survey, we see pictures of the modern woman globe-wide-struggling between roles of caregiver, wife, and mother, stressed out, saddled with men who don't help with the housework, pressed for time, over-concerned with expensive beauty products, frustrated with condescending financial advisors and determined to do good with their dollars. The scope of the survey itself is interesting, but the repetitive detail makes the book more useful as a doorstop than a business guide, and there's a disconcerting bemused tone to the analysis-as if the authors were observing exotic zoo animals rather than a powerful consumer group. Others have done it better-and far more succinctly. (Sept.) (c) Copyright PWxyz, LLC. All rights reserved

Footer