The design of business : why design thinking is the next competitive advantage / Roger Martin.

by Martin, Roger LLooking glass.

Publisher: Boston, Mass. : Harvard Business Press, [2009]Description: xiii, 191 pages : illustrations ; 22 cm.ISBN: 9781422177808; 1422177807.Subject(s): Creative ability in businessLooking glass | Lateral thinkingLooking glass | Creative thinkingLooking glass | Knowledge managementLooking glass | ManagementLooking glass
Contents:
The knowledge funnel : how discovery takes shape -- The reliability bias : why advancing knowledge is so hard -- Design thinking : how thinking like a designer can create sustainable advantage -- Transforming the corporation : the design of Procter & Gamble -- The balancing act : how design-thinking organizations embrace reliability and validity -- World-class explorers : leading the design-thinking organization -- Getting personal : developing yourself as a design thinker.
Note: Includes bibliographical references and index.
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Enhanced descriptions from Syndetics:

Most companies today have innovation envy. They yearn to come up with a game--changing innovation like Apple's iPod, or create an entirely new category like Facebook. Many make genuine efforts to be innovative--they spend on R&D, bring in creative designers, hire innovation consultants. But they get disappointing results.

Why? In The Design of Business , Roger Martin offers a compelling and provocative answer: we rely far too exclusively on analytical thinking, which merely refines current knowledge, producing small improvements to the status quo.

To innovate and win, companies need design thinking. This form of thinking is rooted in how knowledge advances from one stage to another--from mystery (something we can't explain) to heuristic (a rule of thumb that guides us toward solution) to algorithm (a predictable formula for producing an answer) to code (when the formula becomes so predictable it can be fully automated). As knowledge advances across the stages, productivity grows and costs drop-creating massive value for companies.

Martin shows how leading companies such as Procter & Gamble, Cirque du Soleil, RIM, and others use design thinking to push knowledge through the stages in ways that produce breakthrough innovations and competitive advantage.

Filled with deep insights and fresh perspectives, The Design of Business reveals the true foundation of successful, profitable innovation.

Includes bibliographical references and index.

The knowledge funnel : how discovery takes shape -- The reliability bias : why advancing knowledge is so hard -- Design thinking : how thinking like a designer can create sustainable advantage -- Transforming the corporation : the design of Procter & Gamble -- The balancing act : how design-thinking organizations embrace reliability and validity -- World-class explorers : leading the design-thinking organization -- Getting personal : developing yourself as a design thinker.

Table of contents provided by Syndetics

  • Acknowledgments (p. ix)
  • 1 The Knowledge Funnel (p. 1)
  • How Discovery Takes Shape
  • 2 The Reliability Bias (p. 33)
  • Why Advancing Knowledge Is So Hard
  • 3 Design Thinking (p. 57)
  • How Thinking Like a Designer Can Create Sustainable Advantage
  • 4 Transforming the Corporation (p. 79)
  • The Design of Procter & Gamble
  • 5 The Balancing Act (p. 105)
  • How Design-Thinking Organizations Embrace Reliability and Validity
  • 6 World-Class Explorers (p. 133)
  • Leading the Design-Thinking Organization
  • 7 Getting Personal (p. 151)
  • Developing Yourself as a Design Thinker
  • Notes (p. 179)
  • Index (p. 183)
  • About the Author (p. 191)

Author notes provided by Syndetics

Roger Martin is dean of the Rotman School of Management at the University of Toronto and a professor of strategic management at the school. He authored The Responsibility Virus , The Opposable Mind , and many articles in leading business publications including Harvard Business Review , BusinessWeek , Fast Company , and Barron's .

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