|Item type||Home library||Collection||Class number||Status||Date due||Barcode||Item reservations|
|Long loan||Central Saint Martins Main collection||Printed books||658.312 (Browse shelf (Opens below))||Available||11129883|
|Long loan||London College of Communication Main collection||658.3145 LIN (Browse shelf (Opens below))||Ordered|
Enhanced descriptions from Syndetics:
A guide to the business skill of dealing with difficult people. It demonstrates how to assess your skills, oversee your own improvement, and maintain it for the future. The exercise-based programme includes self-testing tables.
Linked to ideas behind several Video Arts training films, including: "Case studies in leadership: managing problem people".