Management / John Naylor.

by Naylor, John, 1945 June 24-Looking glass.

Publisher: London : Financial Times/Pitman Publishing, 1999.Description: xiii,866 pages : illustrations, graphs ; 25cm.ISBN: 0273625322.Subject(s): ManagementLooking glassNote: Includes bibliographical references and index.
Item type Home library Collection Class number Status Date due Barcode Item reservations
Long loan London College of Communication
Main collection
Printed books 658 NAY (Browse shelf (Opens below)) Available 40559211
Long loan London College of Communication
Main collection
Printed books 658 NAY (Browse shelf (Opens below)) Available 4055922X
Total reservations: 0

Enhanced descriptions from Syndetics:

This innovative new text examines important contemporary themes within a straightforward process framework of management. It brings out the importance of management skills, offering readers many opportunities to identify and develop them. Alternative viewpoints are addressed and the reader is encouraged to take a critical view of what is so often taken for granted. Organised in seven parts, the first two parts provide the context. They discuss the nature of management and its development, setting out the themes of globalisation, ethics, quality and enterprise. The last five parts investigate the management process itself, covering the stages of planning, organising, implementing and controlling to show how managers bring everything together to create and sustain an organisation. Through the extensive use of examples, students are shown ways to investigate and present solutions to problems. *Uses a straightforward framework to describe and discuss what managers do. *Extensively illustrated with a wealth of examples taken from public, private, voluntary and international organisations. *Thorough treatment of the subject linked thematically by contemporary issues; culture, ethics, qua

Includes bibliographical references and index.

Table of contents provided by Syndetics

  • Part 1 Management in Context
  • 1 Management and the manager's job
  • 2 The development of management ideas
  • 3 Outside the organisation: understanding the environment
  • 4 Inside the organisation: adapting to change
  • Part 2 Themes In Management
  • 5 Global business: bridging nations and cultures
  • 6 Social responsibility and ethics
  • 7 Managing for quality
  • 8 Enterprise
  • Part 3 Planning And Decision Makeing
  • 9 Planning: coping in an uncertain environment
  • 10 Strategic management: looking to the long term
  • 11 Decision making: choosing from alternatives
  • Part 4 Organising Large Groups
  • 12 Organising: principles, models and outcomes
  • 13 Organisational design: matching the situation
  • 14 Managing organisational change
  • 15 Human resource management
  • Part 5 Organising Small Groups
  • 16 Leadership and motivation
  • 17 Groups and teams
  • 18 Communication in management
  • Part 6 Implementing Policies and Plans
  • 19 Operations Management
  • 20 Marketing: managing relations with customers
  • 21 Innovation: from ideas to customer benefits
  • 22 Managers and information
  • Part 7 Controlling
  • 23 Control systems
  • 24 Control and change

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