Managing activities / Michael Armstrong.

by Armstrong, Michael, 1928-Looking glass; Chartered Institute of Personnel and DevelopmentLooking glass.

Series: People and organisations: Publisher: London : Chartered Institute of Personnel and Development, 1999.Description: 307 pages ; 25cm.ISBN: 0852927819.Subject(s): Management -- Examinations -- Study guides | ManagementLooking glassNote: Includes bibliographical references and index.
Item type Home library Collection Class number Status Date due Barcode Item reservations
Long loan London College of Fashion
Main collection
Printed books 658.4 ARM (Browse shelf (Opens below)) Available 93054122
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Enhanced descriptions from Syndetics:

The IPD core management standards define the essentials for competently managing and developing people, and are compatible with an N/SVQ at level 4 in management. This book describes and explains the nature of managerial work. It examines: how the work environment functions at all levels; the purpose of organisational structure and culture; the effect of power and authority on individuals; and conflict and politics within the workplace.

Includes bibliographical references and index.

Table of contents provided by Syndetics

  • 1 What do we mean by 'managing for results'?
  • 2 The role of the manager
  • 3 How do we develop the role of a manager?
  • 4 Communication: how we inter-relate
  • 5 Practical aspects of communication
  • 6 Working with your manager
  • 7 Teamworking
  • 8 The organisation skeleton: structure
  • 9 Organisational communication
  • 10 The living organisation: culture
  • 11 Power and politics
  • 12 Managing health and safety at work
  • 13 Quality-differentiating for excellence
  • 14 Continuous improvement
  • 15 Enhancing customer relations
  • 16 Future directions, managing change

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